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FAQ'S

1. What is Sparked Era?


Sparked Era is an online store dedicated to bringing you high-quality, trending, and affordable products that make life easier, more stylish, and more fun.

2. Where do you ship?


We ship all over India! No matter where you are, we’ll deliver Sparked Era products right to your doorstep.

3. How long will my order take to arrive?


Processing usually takes 1–3 business days. Shipping times vary by location but typically take 7–14 business days. You’ll receive a tracking link as soon as your order ships.

4. How can I track my order?


Once your order is shipped, we’ll email you a tracking number. You can track it directly on our website or the carrier’s site.

5. Do you offer free shipping?


Yes! We offer free shipping on orders over 700 Rs.

6. What is your return/refund policy?


We want you to love your order! If you’re not satisfied, you can return it within 30 days of delivery for a refund or exchange. (Certain items may be non-returnable for hygiene reasons.)

7. What if my item arrives damaged or defective?


No worries! Just contact us with your order number and a photo of the product, and we’ll send a replacement or issue a refund.

8. Can I cancel or change my order?


If your order hasn’t shipped yet, we can help you cancel or make changes. Please contact us within 24 hours of placing the order.

9. Do you offer secure checkout?


Yes, all transactions are encrypted with SSL security and processed through trusted payment providers.

10. How can I contact Sparked Era?


You can reach us anytime at sashaniksu@gmail.com or through our contact form. Our team usually replies within 24 hours.